Checkout Fields Pro Support

Checkout Fields Pro is operated by Alex Marcone under the Otheriver brand.

If you need help with installation, app configuration, checkout logic, conditional fields, validation rules, or data storage behavior, contact support at:

apps@otheriver.com

Website:
https://otheriver.com

What we can help with:
- app installation and access issues
- checkout field configuration
- conditional logic setup
- validation behavior
- order attribute and metafield guidance
- troubleshooting unexpected app behavior

When contacting support, please include:
- your Shopify store domain
- a short description of the issue
- screenshots or screen recordings, if available
- steps to reproduce the problem

We aim to respond within 1–2 business days.