Otheriver Margin Terms of Service
Effective date: August 18, 2026
These Terms of Service (“Terms”) govern access to and use of Otheriver Margin (the “App”), provided by Otheriver, operated by Alex Marcone, Via Riccitelli 3, 64100 Teramo, Italy (“Otheriver”, “we”, “us”, or “our”). By installing, purchasing, or using the App, the Shopify merchant accepting these Terms (“Merchant” or “you”) agrees to them.
1. Business service and eligibility
The App is offered to businesses and professional Shopify merchants. You confirm that you have authority to accept these Terms for the store and business that installs the App, and that the information you provide is accurate.
2. The service
Otheriver Margin helps merchants combine authorized Shopify order and product-cost data with merchant-entered expenses, optional read-only Meta advertising insights, payment-fee assumptions, and configurable Tax Reserve rules. The App presents estimated revenue, costs, margins, net profit, ROI, ROAS, and related operational metrics.
Features depend on the selected plan, supported Shopify APIs, available store data, and any optional integration connected by the Merchant. We may improve, replace, or discontinue non-material features while preserving the core purpose of the purchased service.
3. Shopify and Meta authorization
You authorize the App to access the minimum Shopify data covered by the scopes shown during installation. If you connect Meta, you authorize read-only access to the selected ad account and advertising insights using the permissions shown by Meta. You are responsible for having the necessary rights to connect each store, account, campaign, and data source.
Shopify and Meta are independent third-party services. Their availability, APIs, approvals, account restrictions, data definitions, and terms are outside Otheriver’s control. Otheriver Margin is not endorsed by or affiliated with Meta and is offered as a Shopify application under the applicable Shopify platform terms.
4. Merchant responsibilities
- Use the App lawfully and only for stores and accounts you are authorized to manage.
- Review imported data, product costs, fees, expenses, tax percentages, currencies, time zones, and calculations before relying on a report.
- Maintain appropriate privacy notices, lawful bases, consents, and responses to data-subject requests for your business.
- Protect access to Shopify, Meta, and the App, and promptly report suspected unauthorized access.
- Do not attempt to bypass plan limits, access another merchant’s data, disrupt the service, reverse engineer protected parts of the App, or use the App for unlawful, fraudulent, or abusive activity.
5. Tax Reserve and financial disclaimer
Tax Reserve is a configurable planning tool. It applies percentages and calculation bases selected by the Merchant. Italian starter presets, where available, are editable examples and are not an official determination of tax liability. SRL and other company fields must be configured to reflect the Merchant’s own circumstances.
Otheriver does not provide accounting, tax, legal, investment, or financial advice. Results are estimates and do not replace a qualified accountant, tax adviser, lawyer, or the records required by authorities. Tax rules vary by jurisdiction and change over time. You are solely responsible for selecting appropriate rules, checking results, filing returns, paying taxes, and making business decisions.
6. Plans, billing, trial, and limits
Plans are billed through Shopify. Current public plans are:
- Free: $0, up to 50 imported orders per month.
- Starter: $19 per month, up to 300 imported orders per month.
- Growth: $39 per month, up to 1,000 imported orders per month.
- Scale: $89 per month, up to 3,000 imported orders per month.
Eligible paid subscriptions include a 14-day trial. Annual billing, when selected, provides a 20% discount from twelve monthly payments. Shopify may display or collect applicable taxes and currency conversions. Pricing shown in the Shopify approval screen controls the charge.
When the monthly order-import limit is reached, additional order imports pause; the App does not add surprise overage charges. Existing data remains available subject to the plan. An upgrade can restore importing under the higher limit. Downgrade or cancellation takes effect according to Shopify’s billing flow. Uninstalling the App stops future App access and triggers deletion as described in the Privacy Policy, but does not automatically create a refund. Charges and refunds are handled according to Shopify’s billing rules and applicable law.
7. Data and privacy
Our handling of information is described in the Otheriver Margin Privacy Policy. You retain ownership of your business data. You grant Otheriver a limited right to process it solely to provide, secure, support, and legally operate the App. We do not sell Shopify or Meta data.
8. Accuracy and merchant decisions
Calculations depend on the completeness, timing, currency, status, and accuracy of Shopify data, Meta insights, and Merchant inputs. Advertising platforms can revise or delay reported metrics. Returns, refunds, taxes, exchange rates, gateway fees, attribution, and product costs may affect final results. You must review reports before making financial, advertising, inventory, staffing, or tax decisions.
9. Intellectual property
The App, interface, software, documentation, branding, and original content are owned by Otheriver or its licensors and are protected by applicable intellectual-property laws. These Terms grant a limited, non-exclusive, non-transferable, revocable right to use the App for your internal business operations while your installation and applicable subscription remain active.
10. Availability and changes
We aim to provide a reliable service but do not guarantee uninterrupted or error-free operation. Maintenance, security incidents, internet failures, hosting outages, Shopify or Meta changes, and events beyond reasonable control can affect availability. We may deploy updates required for security, compatibility, law, or platform requirements.
11. Disclaimer of warranties
To the maximum extent permitted by law, the App is provided “as is” and “as available”. Otheriver disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not guarantee profit, advertising performance, tax outcomes, sales growth, or any specific business result.
12. Limitation of liability
To the maximum extent permitted by law, Otheriver is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, data, goodwill, advertising spend, tax savings, or business opportunities. Otheriver’s aggregate liability arising from the App will not exceed the fees paid by the Merchant for the App during the twelve months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
13. Indemnity
To the extent permitted by law, you agree to indemnify Otheriver against third-party claims arising from your unlawful use of the App, your breach of these Terms, your violation of another party’s rights, or data and accounts you connect without authority.
14. Suspension and termination
You may stop using the App by cancelling the subscription or uninstalling it through Shopify. We may suspend or terminate access for material breach, unlawful use, security risk, non-payment, platform requirement, or conduct that threatens the service or other merchants. Where reasonable, we will provide notice and an opportunity to cure.
15. Changes to these Terms
We may update these Terms for legal, security, platform, or service changes. Material updates will be published with a revised effective date and, where required, communicated through an appropriate channel. Continued use after an update takes effect constitutes acceptance where permitted by law.
16. Governing law and disputes
These Terms are governed by Italian law, without regard to conflict-of-law principles. The courts of Teramo, Italy have exclusive jurisdiction, except where mandatory law requires a different forum or grants non-waivable rights.
17. Contact
Otheriver / Alex Marcone
Via Riccitelli 3
64100 Teramo, Italy
apps@otheriver.com
These Terms are a product-operating draft and are not legal advice.